+92 300 020 892 5


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Refund Policy


We are providing express shipping services on your orders. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card payment processing can take up to 3 working days, depending on the accuracy of the information provided. If the item(s) in “Cash on Delivery” order are out of stock in our warehouse, then we will only ship the available article (s) and if the item(s) in “ MIGS (credit card)” order are out of stock in our warehouse, then we will take your advice for the replacement product (s). You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 1- 4 working days via TCS & TRAX Logistics. 

  1. Final amount charged will include shipping charges
  2. Delivery time is up to 3 working days.
  3. Our delivery agents make two attempts to deliver a parcel.


We facilitate all our clients to exchange their purchased articles, provided they have made the purchase in Pakistan.

  1. Any Article purchased can be exchanged within 3 days of purchase from store or receipt by courier.
  2. If the article is not used, all tags are intact, packing is in its original condition and you have original invoice with you, then you are good to go ahead with the exchange. Articles purchased on discount are not qualified for exchange though.
  3. We don’t offer cash refund instead you will be issued a coupon of the same value, which you can use to buy now or in future.
  4. Jewellery, Formal outfits, & Accessories cannot be exchanged.
  5. In case of home article return, it should be in Textile Tribe’s original home packing.
  6. As another option, you can contact our customer service department by emailing us at or you can call us at +92-3008282705. Provide all the required information to our friendly representative and if all the conditions met, we will schedule the pick-up from your doorstep.